Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website mellowharbor.sbs (the "Site") or any styling services operated by MellowHarbor ("us", "we", "our").
Your access to and use of the Site and our services are conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Site or our services.
By accessing or using the Site or our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Site or use our services.
Content - All content on our Site, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of MellowHarbor or its content suppliers and is protected by international copyright laws.
License - We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Site for personal, non-commercial purposes. This license does not include:
User Accounts - When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding the password that you use to access the Site and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Service Description - MellowHarbor offers various styling services, including personal shopping, wardrobe audits, style consultations, special occasion styling, and virtual styling. Detailed descriptions of these services are available on our Site.
Booking Process - To book our services, you must:
Confirmation - A booking is not confirmed until you have received a written confirmation from us and any required deposit has been paid.
Service Performance - We will provide the services with reasonable skill and care. However, we cannot guarantee specific results, as styling outcomes depend on various factors including individual preferences, body types, and available clothing options.
Pricing - All prices listed on our Site are in British Pounds (GBP) and are subject to change without notice. Prices do not include any applicable taxes, which will be charged separately.
Deposits - For certain services, we require a non-refundable deposit of 50% of the total service fee at the time of booking. The remaining balance is due on or before the service date.
Payment Methods - We accept payment via credit card, debit card, bank transfer, and PayPal. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
Additional Costs - If you request additional services or extend the duration of a service beyond what was initially agreed upon, additional fees will apply. We will inform you of these fees before proceeding with the additional services.
By You - If you need to cancel or reschedule a service, the following terms apply:
By Us - We reserve the right to cancel or reschedule a service in the following circumstances:
If we cancel a service, we will offer you the option to reschedule or receive a full refund, including any deposit paid.
For our complete cancellation policy, please refer to our Refund Policy.
Our Intellectual Property - The content, organization, graphics, design, compilation, and other matters related to the Site are protected under applicable copyrights, trademarks, and other proprietary rights. Copying, redistributing, use, or publication by you of any such matters or any part of the Site is strictly prohibited without our express prior written permission.
Your Content - By sharing any content with us (including photographs, testimonials, or feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display such content for promotional purposes. You represent and warrant that you own or control all rights in and to the content you provide.
To the maximum extent permitted by law, in no event shall MellowHarbor, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Our total liability to you for any claim arising from or related to these Terms or our services shall not exceed the amount paid by you to MellowHarbor during the six (6) month period preceding such claim.
You agree to defend, indemnify, and hold harmless MellowHarbor, its directors, employees, partners, agents, suppliers, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site or our services.
We shall not be liable for any failure to perform our obligations under these Terms where such failure is as a result of acts of nature (including fire, flood, earthquake, storm, hurricane, or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout, or interruption or failure of electricity or telephone service.
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. You agree to submit to the exclusive jurisdiction of the courts located in the United Kingdom to resolve any legal matter arising from these Terms.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page. Your continued use of the Site or our services after any such changes constitutes your acceptance of the new Terms.
If you have any questions about these Terms, please contact us at:
MellowHarbor
48 Khan Forest
Wilkinsontown, N11 1RH
United Kingdom
Email: [email protected]
Phone: +44 500 806 1316
Last Updated: July 1, 2023